Privacy Policy

At PEOPLE OF OUR WORLD, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what data we collect, how we use it, how we store it, and your rights under UK GDPR and the Data Protection Act 2018. By using our website or purchasing from us, you agree to the practices described below.

We collect personal information that you provide directly, such as your name, email address, billing and shipping details, phone number, and any information needed to complete an order or create an account. We also process payment-related information, although we do not store or handle your full card details; all payment information is processed securely by Stripe, our payment provider. In addition, we automatically collect limited technical data such as your IP address, browser type, device information, and functional cookies that help operate the website. We do not use analytics tools, tracking cookies, or any advertising technologies.

We use your information primarily to process and fulfil your orders, take secure payments, provide customer support, and manage your account. We also use it to send essential service messages such as order confirmations, dispatch updates, or account notifications. Data may also be used to meet legal or regulatory obligations, prevent fraud, and maintain the security and performance of our website. All processing is carried out on the lawful bases of contract (to fulfil your order), legal obligation (for tax and accounting requirements), and legitimate interests (to operate and secure our business).

We only share your information with trusted third parties where necessary. This includes Stripe for payments, delivery carriers for shipping your order, and our website hosting provider to keep the site operational. We never sell your personal information or share it with advertisers. Any third-party services that store data outside the UK are required to use appropriate legal safeguards, such as Standard Contractual Clauses, to protect your information.

We use only essential cookies, mainly for site functionality and to maintain your shopping basket. You can manage or disable cookies at any time through your browser settings.

We retain your personal information only for as long as necessary, typically up to six years, to comply with UK tax law and maintain accurate business records. We take appropriate security measures, including encryption through HTTPS and restricted system access, to protect your data, though no online system can be entirely secure.

Under UK GDPR, you have the right to access, correct, delete, or restrict the processing of your personal data, as well as the right to data portability and the right to object in certain circumstances. To exercise any of these rights, simply contact us using the details below. We do not knowingly collect data from individuals under the age of 16.

From time to time, we may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.

If you have any questions about this policy or wish to make a data request, please contact us at:

PEOPLE OF OUR WORLD
Email: info@poowmedia.com